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Abstract

Since the emergence of hospitals as healthcare-oriented organizations, a persistent conflict has been observed between administrative bodies and medical staff, primarily revolving around the locus of decision-making authority—as both parties derive their professional standing and power from their influence over hospital policies. Despite this inherent tension, the efforts of both groups are fundamentally aligned toward a singular objective: enhancing patient care and elevating public health standards. Consequently, it has become imperative for healthcare administrators to bridge this gap by fostering mutual trust, thereby ensuring that collaborative dynamics yield positive outcomes for the decision-making process. Given that hospital decisions are intrinsically linked to human lives, the process presents a profound challenge and places a significant ethical and professional burden on managers. Accordingly, this research explores "The Impact of Administrative-Medical Conflict on Hospital Decisions." To ensure comprehensiveness, an exploratory study was first conducted to confirm the existence of such conflict at Baghdad Teaching Hospital and Al-Shaheed Adnan Khairallah Hospital within the Medical City Directorate. This was followed by an empirical study across hospitals under the Baghdad/Karkh Health Directorate from August 1 to October 30, 2002, motivated by the researcher’s direct professional observations of these organizational frictions. In light of modern organizational evolution and environmental complexities, hospitals face mounting internal and external challenges; thus, it is crucial to analyze organizational conflict—its causes, factors, and specific impacts on hospital decisions—to identify effective mechanisms for resolution and strategic management.

DOI

10.33095/jeas.v13i47.1190

Subject Area

Managerial

First Page

97

Last Page

112

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