Training Programs and Their Impact on the Quality of Municipal Services /Field Research in the Municipality of Baghdad

Authors

• Nadhum Jawad Al-Zeidi, Department of Business Administration, College of Administration and Economics, University of Baghdad, Iraq
• Abdul Razzaq Abbas Fadel, Department of Business Management, College of Administration and Economics, University of Baghdad, Iraq

Abstract

The research reached several key findings, most notably that employees' perception of the importance of distributive justice outweighs their concerns regarding interactional and procedural justice. This provides a tangible indicator for the management of the directorate regarding the necessity of ensuring fairness in this specific dimension, which is highly prioritized by individuals. Consequently, this aspect should be leveraged as a driving and motivating factor for employees in the performance of their duties.

DOI

10.33095/jeas.v24i103.103

Subject Area

Managerial

First Page

55

Last Page

77

Recommended Citation

Al-Zeidi, N. J., & Fadel, A. A. (2018). Training Programs and Their Impact on the Quality of Municipal Services /Field Research in the Municipality of Baghdad. Journal of Economics and Administrative Sciences, 24(103), 55-77. https://doi.org/10.33095/jeas.v24i103.103