The quality of higher education requirements and its impacts in achieving organizational excellence: The case study of the Universities of Baghdad and AL-Nahrain
DOI:
https://doi.org/10.33095/jeas.v22i92.452Keywords:
جودة التعليم العالي, إدارة الجودة الشاملة, التفوق التنظيمي., quality of higher education, organizational excellenceAbstract
Abstract
This research aims to determine the role of the quality of higher education in achieving organizational excellence at the universities of Baghdad and Al-Nahren, was based on research on the main hypothesis is:First:- There is correlation and between the quality of higher education dimensions (continuous improvement, measurement and analysis, the culture of the organization, optimal use of resources , customer satisfaction) and organizational excellence dimensions (strategic planning, focusing on the market and the customer, information and analysis, the effectiveness of operations, processes and resources), Second:- Second, there is the impact of relationship significant differences between the quality of higher education dimensions (continuous improvement, measurement and analysis, organizational culture, optimal use of resources, customer satisfaction) and excellence organizational dimensions (strategic planning, focusing on the market and the customer, information and analysis, the effectiveness of operations, processes and resources ) Find data using statistical program ready analysis (SPSS) is the most important statistical tools used in the analysis are: the mean, standard deviation, coefficient of variation, and the coefficient of simple linear correlation (Spearman) to test the validity of hypotheses link and simple linear regression to test the health impact, He followed Find approach field study, through which the researcher found a set of results through the testing and analysis of hypotheses Adopted by the research, most notably: the statistical results recorded that all the correlations of the quality of higher education and excellence organization was strong and significance as well as the impact of relationships have all been significant significantly. Which refers to the role of the quality of higher education in influencing the achievement of organizational excellence of the universities. The research found a number of recommendations, including: the need for Investment and the application of the quality of higher education programs and organizational excellence of their impact on the positive Alambhottin the two universities.
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