The Use of Particle Swarm Algorithm to Solve Queuing Models with Practical Application
DOI:
https://doi.org/10.33095/jeas.v23i96.371Keywords:
Queuing Theory, Particle Swarm Optimization Algorithm, Discrete Uniform distribution, Exponential distribution.Abstract
This paper includes the application of Queuing theory with of Particle swarm algorithm or is called (Intelligence swarm) to solve the problem of The queues and developed for General commission for taxes /branch Karkh center in the service stage of the Department of calculators composed of six employees , and it was chosen queuing model is a single-service channel M / M / 1 according to the nature of the circuit work mentioned above and it will be divided according to the letters system for each employee, and it was composed of data collection times (arrival time , service time, departure time) In minutes , Where it was data Test the obtained them found it distributed statistical distribution commensurate with the nature of the data and when tested were found to be distributed the distribution of arrival (Discrete Uniform distribution) and the distribution service (Exponential distribution ) , and it was finding performance measures (the service provided) in the system ( Ls , Lq , Ws , Wq ), and the problem is resolved to the research using software MATLAB R2013a Version : 8.1 and it get the required results, and This paper aims Solve the problem of The queues in General commission for taxes / branch Karkh center and reduce the customer waiting times and improving the efficiency of the service provided.Downloads
Published
Issue
Section
License
Articles submitted to the journal should not have been published before in their current or substantially similar form, or be under consideration for publication with another journal. Please see JEAS originality guidelines for details. Use this in conjunction with the points below about references, before submission i.e. always attribute clearly using either indented text or quote marks as well as making use of the preferred Harvard style of formatting. Authors submitting articles for publication warrant that the work is not an infringement of any existing copyright and will indemnify the publisher against any breach of such warranty. For ease of dissemination and to ensure proper policing of use, papers and contributions become the legal copyright of the publisher unless otherwise agreed.
The editor may make use of Turnitin software for checking the originality of submissions received.