Knowledge Sharing and Its Impact on Organizational Performance- An Analytical Study in the Directorate of Education, AL- Karkh First, Baghdad
DOI:
https://doi.org/10.33095/q7n3x690Abstract
Purpose: The current research aims to identify the impact of knowledge sharing on organizational performance with a sample in the Ministry of Education/ the Directorate of Education of First Karkh.
Theoretical framework: Knowledge sharing is one of the key factors that contribute to improving organizational performance through exchanging of knowledge and experiences among employees. It highlights the importance of this process in developing and improving performance in a changeable environment.
Design/methodology/approach: This study was conducted in the Directorate of Education, First Karkh, Baghdad, with 187 legitimate questionnaires that were analyzed using superior statistical techniques.
Findings: Knowledge sharing significantly influences organizational performance and confirms both main hypotheses and sub-hypotheses.
Research, Practical & Social implications: Recommendations include improving training programs, encouraging collaboration, motivating employees through rewards, and encouraging technology sharing.
Originality/value: This research emphasizes the important role of knowledge sharing in improving organizational performance within the business sector. It provides valuable insights into how e adopting knowledge sharing practices can strengthen productivity and crisis management in the Iraqi context.
Downloads
References
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104–114. https://doi.org/10.1016/j.jik.2017.07.003
Agqu, M. O., & Ogiriki, T. (2014). Human resource development and organizational performance in the Nigeria liquefied natural gas company limited, Bonny. J. Mgmt. & Sustainability, 4, 134.
Akosile, A., & Olatokun, W. (2020). Factors influencing knowledge sharing among academics in Bowen University, Nigeria. Journal of Librarianship and Information Science, 52(2), 410–427. https://doi.org/10.1177/0961000618820926
Akpa, V. O., Asikhia, O. U., & Nneji, N. E. (2021). Organizational culture and organizational performance: A review of literature. International Journal of Advances in Engineering and Management, 3(1), 361–372.
Akram, T., Lei, S., Haider, M. J., Hussain, S. T., & Puig, L. C. M. (2017). The effect of organizational justice on knowledge sharing: Empirical evidence from the Chinese telecommunications sector. Journal of Innovation & Knowledge, 2(3), 134–145. https://doi.org/10.1016/j.jik.2016.09.002
Alhawary, F. A., Abu-Rumman, A. H., & Alshamaileh, M. O. (2017). Determinant factors of knowledge sharing among academic staff in the Jordanian Universities. European Journal of Social Sciences, 55(4), 415–426.
Alves, R. B. C., & Pinheiro, P. (2022). Factors Influencing Tacit Knowledge Sharing in Research Groups in Higher Education Institutions. Administrative Sciences, 12(3), 89. https://doi.org/10.3390/admsci12030089
Asada, N., Hashmib, H. B. A., Nasirc, M., & Khalidd, A. (2021). Transformational leadership relationship with employee creativity: The moderating effect of knowledge sharing and mediating effect of creative self-efficacy. Leadership, 15(8), 1005–1029.
Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istraživanja, 29(1), 118–130. https://doi.org/10.1080/1331677X.2016.1163946
Beauty, M., & Aigbogun, O. (2022). Effects of Leadership Styles on Employee Performance: A Case Study of Turnall Holdings LTD., Harare. International Journal of Academic Research in Business and Social Sciences, 12(1), 289–305.
C Mwanza, Prof. G., Mfoya, E., Siwale, J., S. Kaulule, R., Mulasho, Dr. J., Mushele, Dr. D., Mukubesa, Dr. M., Jere, Dr. Bernard, Phiri, Dr. A., Banda, R., Mwanza, G., & Mwanza, M. (2023). Factors Affecting Organizational Performance: A Case Journal of the Ministry of Labour and Social Security. Asian Journal of Applied Science and Technology, 07(03), 150–172. https://doi.org/10.38177/ajast.2023.7312
Couprie, S. (2024). A global performance index of international humanitarian NGOs. A proposal for a measurement instrument. Scientific Papers of Silesian University of Technology Organization and Management Series, 192(2024). https://doi.org/10.29119/1641-3466.2024.192.7
Dugguh, S. I., & Dennis, A. (2014). Job satisfaction theories: Traceability to employee performance in organizations. IOSR Journal of Business and Management, 16(5), 11–18.
Fullwood, R., Rowley, J., & McLean, J. (2019). Exploring the factors that influence knowledge sharing between academics. Journal of Further and Higher Education, 43(8), 1051–1063. https://doi.org/10.1080/0309877X.2018.1448928
Hendri, N., Suharto, S. (2019). The Impact of Organizational Commitment on Job Performance, International Journal of Economics and Business Administration Volume VII Issue 2, 189-206
HOA, N. D., THANH, V. B., MAI, V. T., Le Van, T., & QUYEN, H. V. T. (2020). Knowledge sharing influence on innovation: A case of textile and garment enterprises in Vietnam. The Journal of Asian Finance, Economics and Business, 7(7), 555–563.
Hurduzeu, R.-E. (2015). The impact of leadership on organizational performance. SEA–Practical Application of Science, 3(07), 289–293.
Jiang, D., & Chen, Z. (2021). Innovative Enterprises Development and Employees’ Knowledge Sharing Behavior in China: The Role of Leadership Style. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.747873
Khan, A., & Rodriguez, D. (2023). Strategic Alliances and Firm Performance: A Systematic Literature Review. . Management Science Research Archives, 1(2), 81–90.
Liu, F., Lu, Y., & Wang, P. (2020). Why Knowledge Sharing in Scientific Research Teams Is Difficult to Sustain: An Interpretation From the Interactive Perspective of Knowledge Hiding Behavior. Frontiers in Psychology, 11.
https://doi.org/10.3389/fpsyg.2020.537833
Mustika, H., Eliyana, A., Agustina, T. S., & Anwar, A. (2022). Testing the Determining Factors of Knowledge Sharing Behavior. SAGE Open, 12(1), 215824402210780. https://doi.org/10.1177/21582440221078012
Novitasari, D., Asbari, M., Putra, F., Kumoro, D. F. C., & Fikri, M. A. A. (2021). Tacit Knowledge Sharing di Sekolah Islam: Analisis Kepemimpinan dan Iklim Keamanan Psikologis. Cetta: Jurnal Ilmu Pendidikan, 4(2), 138–162.
Obeso, M., Hernández-Linares, R., López-Fernández, M. C., & Serrano-Bedia, A. M. (2020). Knowledge management processes and organizational performance: the mediating role of organizational learning. Journal of Knowledge Management, 24(8), 1859–1880. https://doi.org/10.1108/JKM-10-2019-0553
Obrenovic, B., Jianguo, D., Tsoy, D., Obrenovic, S., Khan, M. A. S., & Anwar, F. (2020). The Enjoyment of Knowledge Sharing: Impact of Altruism on Tacit Knowledge-Sharing Behavior. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.01496
Ong, J. F. B., Tan, J. M. T., Villareal, R. F. C., & Chiu, J. L. (2019). Impact of quality work life and prosocial motivation on the organizational commitment and turnover intent of public health practitioners. Review of Integrative Business and Economics Research, 8, 24–43.
O.O, F., A. J., A., & S.M, A. (2014). Exploring the Effect of Organizational Commitment Dimensions on Employees Performance: An Empirical Evidence from Academic Staff of Oyo State Owned Tertiary Institutions, Nigeria. International Journal of Academic Research in Business and Social Sciences, 4(8).
https://doi.org/10.6007/IJARBSS/v4-i8/1096
Penpokai, S., Vuthisopon, S., & Saengnoree, A. (2023). The causal factors that affect the organizational performance of large-size companies in Thailand through HR analytics. Nurture, 17(3), 223–239. https://doi.org/10.55951/nurture.v17i3.312
Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication. Journal of Knowledge Management, 20(6), 1225–1246. https://doi.org/10.1108/JKM-03-2016-0112
Rese, A., Kopplin, C. S., & Nielebock, C. (2020). Factors influencing members’ knowledge sharing and creative performance in coworking spaces. Journal of Knowledge Management, 24(9), 2327–2354. https://doi.org/10.1108/JKM-04-2020-0243
Salman, M., Ganie, S. A., & Saleem, I. (2020). Employee competencies as predictors of organizational performance: a study of public and private sector banks. Management and Labour Studies, 45(4), 416–432.
Sawan, F., Suryadi, & Nurhattati. (2021). Impact of Organizational Culture on Knowledge Sharing Behavior. https://doi.org/10.2991/assehr.k.210212.073
Sheeba, M. J., & Christopher, P. B. (2020). Exploring the role of training and development in creating innovative work behaviors and accomplishing non-routine cognitive jobs for organizational effectiveness. Journal of Critical Reviews, 7(4), 263–267.
Singh, U., & Srivastava, K. B. L. (2016). Organizational Trust and Organizational Citizenship Behaviour. Global Business Review, 17(3), 594–609.
https://doi.org/10.1177/0972150916630804
Soelton, M., Wahyono, T., Arief, H., Saratian, E. T. P., Setiady, K., Syah, T. Y. R., & Erlangga, A. (2021a). Exploring Factors That Influence Organizational Performance in Non Profit Institutions at South Sulawesi–Indonesia. International Journal of Innovative Science and Research Technology, 6(3), 973–981.
Tan, N. L., Lye, Y. H., Ng, T. H., & Lim, Y. S. (2010). Motivational factors in influencing knowledge sharing among banks in Malaysia. International Research Journal of Finance and Economics, 44(August), 191–201.
Tang, Y., & Marinova, D. (2020). When less is more: the downside of customer knowledge sharing in new product development teams. Journal of the Academy of Marketing Science, 48(2), 288–307.
Taşlıyan, M., Eren, A. S., & Yücel, D. K. (2018). Defining the determinants of organizational performance in Turkish manufacturing sees. IOSR Journal of Business and Management, 20(5), 26–35.
Tensay, A. T., & Singh, M. (2020). The nexus between HRM, employee engagement and organizational performance of federal public service organizations in Ethiopia. Heliyon, 6(6), e04094. https://doi.org/10.1016/j.heliyon.2020.e04094
Tompang, N., & Yunus, A. M. (2018). The Effectiveness of Knowledge Sharing Practices in Government Agency. International Journal of Academic Research in Business and Social Sciences, 7(12). https://doi.org/10.6007/IJARBSS/v7-i12/3749
Yao, J., Crupi, A., Di Minin, A., & Zhang, X. (2020). Knowledge sharing and technological innovation capabilities of Chinese software SMEs. Journal of Knowledge Management, 24(3), 607–634. https://doi.org/10.1108/JKM-08-2019-0445
Youssef, M., Haak-Saheem, W., & Youssef, E. M. (2017). A structural equation model for knowledge sharing behavior in an emerging economy. Journal of Knowledge Management, 21(4), 925–945. https://doi.org/10.1108/JKM-10-2016-0470
Zawawi, A. A., Zakaria, Z., Kamarunzaman, N. Z., Noordin, N., Sawal, M. Z. H. M., Junos, N. M., & Najid, N. S. A. (2011). The study of barrier factors in knowledge sharing: A case study in public university. Management Science and Engineering, 5(1), 59.
Zebardast, F., Mehrdad, H., & Jalili, R. (2020). Detecting factors effective in knowledge sharing model among educational staff. Propósitos y Representaciones, 8(2), 32.
Published
Issue
Section
License
Copyright (c) 2024 Journal of Economics and Administrative Sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles submitted to the journal should not have been published before in their current or substantially similar form or be under consideration for publication with another journal. Please see JEAS originality guidelines for details. Use this in conjunction with the points below about references, before submission i.e. always attribute clearly using either indented text or quote marks as well as making use of the preferred Harvard style of formatting. Authors submitting articles for publication warrant that the work is not an infringement of any existing copyright and will indemnify the publisher against any breach of such warranty. For ease of dissemination and to ensure proper policing of use, papers and contributions become the legal copyright of the publisher unless otherwise agreed.
The editor may make use of Turnitin software for checking the originality of submissions received.
How to Cite
