Digital Marketing and Its Impact on Organizational Attraction: An Analytical Study of the Opinions of a Sample of Administrative Leaders in the Public Telecommunications and Information Technology Company
DOI:
https://doi.org/10.33095/gp4dc927Keywords:
: Digital Marketing، Organizational Attraction، Administrative Leadership،Abstract
The main purpose of this research is to understand the role of digital marketing in the Public Telecommunications and Information Company by exploring its four dimensions (communication channels, social media, digital relations, and digital technologies) in enhancing its organizational attractiveness. The problem of the research, the company is struggling how to cover all consumer needs and preferences, comprehend their behavior, and set specific objectives to improve organizational attraction, whether to increase subscribers or enhance interactions with other companies. Digital marketing requires sustained time and effort for long-term success, which is why this research aims to provide a set of marketing mechanisms to address the problem, potentially through electronic platforms or social media. To achieve objective of the research, the descriptive-analytical approach was used. A questionnaire was the main tool used to collect data and information was distributed to a sample of the company's middle management leaders (119) in the Public Telecommunications and Information Company. the researchers employed a series of descriptive statistical techniques that included the arithmetic mean, standard deviation, coefficient of variation, and simple regression coefficient by using the statistical program (SPSS. V.26). The results confirmed the significant impact of digital marketing on enhancing the leaders' ability to increase organizational attractiveness, enabling them to execute their assigned activities and tasks more effectively.
Paper type: Research paper.
Downloads
References
Hafez,A.A. and Abdel Razzaq,M.F., (2018). Integrated marketing communication and its impact on activating marketing performance. Field research. Journal of Economics and Administrative Sciences,Vol. 24,No.105,pp.103.
Abu-Nahel , Z. O. Alagha, W. H. Al Shobaki, M. J. Abu-Naser, S. S. and El Talla, S. A, (2020). Strategic Flexibility and Its Relationship to the Level of Quality of Services Provided in Non-Governmental Hospitals,Vol.4,No.10,pp.57-84.
Al-Tamimi, M.M., (2015). The impact of economic influences on development attractiveness through the development of financial economies, an exploratory study of technical opinions from service providers in two companies and the National Insurance, a master’s thesis.
Bakanauskiene , I. Bendaravičienė, R. and Barkauskė, L., (2017). Organizational attractiveness: an empirical study on employees attitudes in lithuanian business sector. Problems and perspectives in management,Vol.15,No.2,pp.4-18.
Bharadwaj,A.and Elsawy,O.A., (2013). Digital business strategy: toward a next generation of insights. MIS quarterly,Vol.37,No.2,pp.471-482.
Bohlmann , C. Krumbholz, L.,and Zacher, H., (2018). The triple bottom line and organizational attractiveness ratings: The role of pro‐environmental attitude. Corporate Social Responsibility and Environmental Management,Vol.25,No.5, pp.912-919.
Brunner, C. B.and Baum, M., (2020). The impact of brand portfolios on organizational attractiveness. Journal of Business Research,Vol. 106,pp.182-195.
Chua , A., (2001). Relationship between the types of knowledge shared and types of communications channels used. Journal of Knowledge Management Practice,Vol.2,pp.1-3.
Duggal , K., (2015). Uncovering the Best Practices in Digital Marketing. International Journal of Science Technology and Management,Vol. 4,No.1,pp. 180-183.
Frandsen , S., (2017). Organizational image. The international encyclopedia of organizational communication,Vol. 4,pp. 1795-1804.
Godeiro, D. P. D. O., Dantas, M. L. R., Silva, D. C. D.and Celestino, M. D. S., (2018). Application of importance and performance matrix to assess the quality of services provided by business incubators. Iberoamerican Journal of Entrepreneurship and Small Business,Vol. 7,No. 2,pp. 01-30.
He , H.and Brown, A. D., (2013). Organizational identity and organizational identification: A review of the literature and suggestions for future research. Group & Organization Management,Vol. 38,No. 1,pp. 3-35.
Held , K.and Bader, B., (2018). The influence of images on organizational attractiveness: Comparing Chinese, Russian and US companies in Germany. The International Journal of Human Resource Management,Vol. 29,No. 3, pp.510-548.
Herhausen, D., Miočević, D., Morgan, R. E.and Kleijnen, M. H., (2020). The digital marketing capabilities gap. Industrial Marketing Management,Vol. 90,pp. 276-290.
Joseph, S., Sahu, S.and Khan, K. A. U. Z., (2014). Organizational attractiveness as a predictor of employee retention. IOSR Journal of Business and Management,Vol. 16,No. 9,pp. 41-44.
Kaplan , A. M.and Haenlein, M., (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons,Vol. 53,No. 1, pp.59-68.
Lange , D., Lee, P. M.and Dai, Y., (2011). Organizational reputation: A review. Journal of manage,Vol.37,No.1,pp.153-184
Lyons , B. D.and Marler, J. H., (2011). Got image? Examining organizational image in web recruitment. Journal of managerial psychology,Vol. 26,No. 1, pp58-76.
MacDonald , J. B.and Smith, K., (2004). The effects of technology-mediated communication on industrial buyer behavior. Industrial marketing management,Vol. 33,No. 2, pp.107-116.
Mahmoud, H. A.and Mahibes, H. A., (2020). The impact of empowerment strategies on the characteristics of work enrichment An exploratory research to the views of a sample of the leaders of the Ministry of Oil in Iraq. journal of Economics And Administrative Sciences,Vol. 26,No. 119.
Maor , M., Gilad, S.and Bloom, P. B. N., (2013). Organizational reputation, regulatory talk, and strategic silence. Journal of public administration research and theory,Vol. 23,No. 3, pp.581-608
Mohammed, W. Y., (2022). Magnetic leadership behaviors and their impact on organizational attractiveness and organizational creativity among the heads and members of sports federations and clubs in Diyala Governorate. journal mustansiriyah of sports science,Vol. 4,No. 2,pp. 69.
Al-Zaidi,N.J. and Fadel,A.R.A., (2018). Training Programs And Their Impact On The Quality Of Municipal Services/Field Research In The Municipality Of Baghdad. journal of Economics And Administrative Sciences,Vol. 24,No.103.
Ogilvie , J., Agnihotri, R., Rapp, A.and Trainor, K., (2018). Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training. Industrial Marketing Management,Vol. 75,pp. 55-65.
Peter, M. K.and Dalla Vecchia, M., (2021). The digital marketing toolkit: a literature review for the identification of digital marketing channels and platforms. New trends in business information systems and technology: Digital innovation and digital business transformation,pp. 251-265.
Pineiro -Otero , T.and Martínez-Rolán, X., (2016). Understanding digital marketing—basics and actions. MBA: Theory and application of business and management principles,pp. 37-74.
Robinson , L.and Bawden, D., (2017). “The story of data”: A socio-technical approach to education for the data librarian role in the CityLIS library school at City, University of London. Library Management,Vol. 38,No. 6/7,pp. 312-322.
Rafique, T., Asif, M. F., Afridi, J. R., Rehman, N. U., and Mahmood, K., (2020). Credibility of social networking sites: Impact on organizational attraction in recruitment filed. Sarhad Journal of Management Sciences, 6(2), 279-294.
Salih, M.and Fakhri, N., (2022). Digital marketing practices and their role in improving the organization’s marketing performance - applied research. Journal of Al-Rafidain University College For Sciences (Print ISSN: 1681-6870, Online ISSN: 2790-2293),No. 2, pp.192-205.
Salo , J., (2017). Social media research in the industrial marketing field: Review of literature and future research directions. Industrial Marketing Management,Vol. 66,pp. 115-129.
Saeed,S.A.R.and Kazem,A.H., (2016). Quality, nursing service quality, accreditation standards, standards of nursing practice. journal of Economics And Administrative Sciences,Vol. 22,No. 88.
Slåtten, T., Lien, G.and Svenkerud, P. J., (2019). The role of organizational attractiveness in an internal market-oriented culture (IMOC): a study of hospital frontline employees. BMC health services research, Vol.19,pp. 1-15.
Taiminen, H. M.,and Karjaluoto, H., (2015). The usage of digital marketing channels in SMEs. Journal of small business and enterprise development,Vol. 22,No. 4,pp. 633-651
Thaichon , P. Surachartkumtonkun, J. Quach, S. Weaven, S. and Palmatier, R. W., (2018). Hybrid sales structures in the age of e-commerce. Journal of Personal Selling & Sales Management,Vol. 38No.3, pp.277-302.
Valdiani , D., (2018). Saluran Komunikasi Massa Sebagai Penyampai Pesan Pembangunan Bagi Masyarakat. Media Bahasa, Sastra, Dan Budaya Wahana,Vol. 1,No. 10.
Veleva , S. S.and Tsvetanova, A. I., (2020, September). Characteristics of the digital marketing advantages and disadvantages. In IOP Conference Series: Materials Science and Engineering (Vol. 940, No. 1, pp. 012065). IOP Publishing.
Vize , R., Coughlan, J., Kennedy, A.and Ellis-Chadwick, F., (2013). Technology readiness in a B2B online retail context: An examination of antecedents and outcomes. Industrial Marketing Management,Vol. 42,No. 6,pp. 909-918.
Zaid, M. K. S. A., and Al-Manasra, E. A., (2013). The impact of corporate social responsibility dimensions on organizational attractiveness in Jordanian commercial banks. European Journal of Business and Management,Vol. 5,No. 2,pp. 175-183.
Published
Issue
Section
License
Copyright (c) 2024 Journal of Economics and Administrative Sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles submitted to the journal should not have been published before in their current or substantially similar form or be under consideration for publication with another journal. Please see JEAS originality guidelines for details. Use this in conjunction with the points below about references, before submission i.e. always attribute clearly using either indented text or quote marks as well as making use of the preferred Harvard style of formatting. Authors submitting articles for publication warrant that the work is not an infringement of any existing copyright and will indemnify the publisher against any breach of such warranty. For ease of dissemination and to ensure proper policing of use, papers and contributions become the legal copyright of the publisher unless otherwise agreed.
The editor may make use of Turnitin software for checking the originality of submissions received.