The Role of Quality of Work Life in Reinforcing Core Competencies: A Descriptive and analytical research in the Ministry of Health

Abstract

The research aims to diagnose the shortcomings and weaknesses in applying the dimensions of the quality of work life and the extent of their impact on employees’ attitudes and behaviors, and thus their relationship to enhancing their core competencies. The scientific value of the research stems from highlighting the importance of the dimensions of the quality of professional life in improving the productive efficiency of workers in the public sector and raising the level of organizational performance. Because the quality of working life plays an important role in enhancing the core competencies of employees in the public sector, it can also be an incentive or a disincentive for any employee by adapting to the economic and social conditions in which the individual lives and the effort in their work. The researchers used a descriptive-analytical approach by adopting a questionnaire as the primary tool. The Ministry of Health was chosen as the research community through a sample survey that included the general director and their assistants, department heads and their assistants, and directors of departments and units. The sample size was 155 from Ministry of Health leaders, and the SPSS statistical program was used to analyze the data. The results of the research showed that there is a direct correlation and influence on the dimensions of the quality of work life and its contribution to reinforcing the core competencies of the ministry under investigation, which is reflected in improving its job performance in general.

Paper type: Research paper