The Role of Digital Transformation in Human Resources Flexibility: An Analytical Study at the Ministry of Communications - General Company for Telecommunications and Information Technology
DOI:
https://doi.org/10.33095/t78j4364Abstract
Purpose: The current research seeks to embody its primary objectives in diagnosing the relationship between the research variables (digital transformation, human resources flexibility), as well as defining the role of each of them in the General Company for Communications and Informatics.
Theoretical Framework: This study deals with the General Company for Communications and Informatics and presents the latest concepts that previous researchers have reached to contribute to its achievement and expand the company's awareness by adopting any of these models appropriate to its goals and future direction.
Design/Methodology/Approach: The study analyzes administrative data within the Ministry (2023-2024), using the dimensions of digital transformation and human resources flexibility to determine - the relationships between the variables and the factors affecting them.
Findings: The results highlight the direct impact of digital transformation on human resources flexibility, emphasizing the importance of identifying the strengths and weaknesses of digital transformation and human resources flexibility within the General Company for Communications and Informatics.
Research Implications: The results emphasize the increasing importance of integrating current research variables into formulating regulatory policies to address environmental changes and align them with the needs and aspirations of current and future beneficiaries.
Originality/Value: This study enhances awareness of the importance of combining digital transformation and human resources flexibility in one study and bridges the knowledge gap between them.
Downloads
References
Abu-Nahel, Z. O., Alagha, W. H., Al Shobaki, M. J., Abu-Naser, S. S., & El Talla, S. A. (2020). Human resource flexibility and its relationship to improving the quality of services. International Journal of Information Systems Research (IJAISR), 4(8), 23-44.
Alibakhshi, N., & Mahmoudi, G. (2016). The relation between flexibility of human resources and performance indexes of selected hospitals of Tehran Medical Sciences University. International Journal of Medical Research & Health Sciences, 5, 349–355.
Alsayed, K. W., & Alassaf, H. A. (2023). The Reality of Digital Transformation at Jordanian Universities from the Perspective of Administrators. Asian Journal of Probability and Statistics, 24(4), 35–57. https://doi.org/10.9734/ajpas/2023/v24i4533
Alshehab, A., Alfozan, T., Gaderrab, H. F., Alahmad, M. A., & Alkandari, A. (2022). Identifying significant elements of the digital transformation of organizations in Kuwait. Indonesian Journal of Electrical Engineering and Computer Science, 26(1), 318–325.
Barinua, V., & Fubara, I. I. (2022).Victor Barinua and Idayingi Ibinye Fubara (2022) Competency Assessment and Human Resource Flexibility: A Conceptual Review. In European Journal of Business and Innovation Research (Vol. 10, Issue 2). https://www.eajournals.org/
Beltrán-Martín, I., Roca-Puig, V., Escrig-Tena, A., & Bou-Llusar, J. C. (2008). Human resource flexibility as a mediating variable between high-performance work systems and performance. Journal of Management, 34(5), 1009–1044. https://doi.org/10.1177/0149206308318616
Chaniago, H. (2022). The effect innovation cloning to small business success: entrepreneurial perspective. Journal of Innovation and Entrepreneurship, 11(1). https://doi.org/10.1186/s13731-022-00245-0
Chen, H., & Tian, Z. (2022). Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach. Journal of Business Research, 139, 184–193. https://doi.org/10.1016/j.jbusres.2021.09.048
Costa Melo, D. I., Queiroz, G. A., Alves Junior, P. N., Sousa, T. B. de, Yushimito, W. F., & Pereira, J. (2023). Sustainable digital transformation in small and medium enterprises (SMEs): A review on performance. In Heliyon (Vol. 9, Issue 3). https://doi.org/10.1016/j.heliyon.2023.e13908
Fernández, A., Gómez, B., Binjaku, K., & Meçe, E. K. (2023). Digital transformation initiatives in higher education institutions: A multivocal literature review. Education and Information Technologies, 28(10), 12351–12382. https://doi.org/10.1007/s10639-022-11544-0
Hasan, M. S. (2023). The Impact of digital transformation on the quality of financial reports a field study in a sample of banks listed in the iraqi Stock exchange. American Journal of business management, economics and banking, 8, 101-120.
Hussein, M., Obaid, N., Hassan, I. S., Sabah, A., & Chalabi, A. (n.d.). The Impact Human Resource Agility in Strategic Renewal-A Field Research in The General Company for The Textile and Leather Industry (Vol. 13). Winter-Spring 2023.
Imran, F., Shahzad, K., Butt, A., & Kantola, J. (2021). Digital Transformation of Industrial Organizations: Toward an Integrated Framework. Journal of Change Management, 21(4), 451–479. https://doi.org/10.1080/14697017.2021.1929406
Jaiswal, P. (2018). Impact of behavioral flexibility on flexible HR system and organizational role stress. Global Value Chains, Flexibility and Sustainability, 205-220.https://doi.org/10.1007/978-981-10-8929-9_14
Kitsios, F., Kamariotou, M., & Mavromatis, A. (2023). Drivers and Outcomes of Digital Transformation: The Case of Public Sector Services. Information, 14(1), 43. https://doi.org/10.3390/info14010043
Lanzolla, G., Lorenz, A., Miron-Spektor, E., Schilling, M., Solinas, G., & Tucci, C. L. (2020). Digital transformation: What is new if anything? Emerging patterns and management research. Academy of Management Discoveries, 6(3), 341-350.
Rueckel, D., Muehlburger, M., & Koch, S. (2020). An Updated Framework of Factors Enabling Digital Transformation. Pacific Asia Journal of the Association for Information Systems, 12(4), 1–26. https://doi.org/10.17705/1pais.12401
Sabuhari, R., Sudiro, A., Irawanto, D. W., & Rahayu, M. (2020). The effects of human resource flexibility, employee competency, organizational culture adaptation and job satisfaction on employee performance. Management Science Letters, 10(8), 1777–1786. https://doi.org/10.5267/j.msl.2020.1.001
Sehat, S., Izadpanah, B., & Ghorbani Paji, A. (2019). The Effect of Human Resource Flexibility on Organizational Effectiveness with Respect to Organizational Citizenship Behavior: Iran Insurance Company. The Journal of Productivity Management, 13(48), 143-180. https://doi.org/10.30495/QJOPM.2019.665038
Stanislous, E. C., & Akhigbe, O. J. (2020). Human Resources Flexibility and Performance Of Oil Producing Firms In Rivers State, Nigeria. In International Journal of Advanced Academic Research | Social and Management Sciences| (Vol. 6, Issue 1).
Sumardjo, M., & Supriadi, Y. N. (2023). Perceived organizational commitment mediates the effect of perceived organizational support and organizational culture on organizational citizenship behavior. Calitatea, 24(192), 376-384. https://doi.org/10.47750/QAS/24.192.45
KHAUSTOVA, V., TIRLEA, M. R., DANDARA, L., TRUSHKINA, N., & BIRCA, I. (2023). Development Of Critical Infrastructure from The Point Of View Of Information Security. Strategic Universe Journal/Univers Strategic, (1).
Trofino, A. J., & Trofino, J. (2000). Transformational leadership: moving total quality management to world-class organizations. In Nurses, International Nursing Review (Vol. 47).
Tuukkanen, V., Wolgsjö, E., & Rusu, L. (2021). Cultural Values in Digital Transformation in a Small Company. Procedia Computer Science, 196, 3–12. https://doi.org/10.1016/j.procs.2021.11.066
Tweiqat, A. F., & Adaileh, M. J. (2020). Human resource flexibility and sustainability: the moderating role of environmental uncertainty Human resource flexibility and sustainability. In Global Business and Economics Review (Vol. 23, Issue 3).
Ubiparipović, B., Matković, P., Marić, M., & Tumbas, P. (2020). Critical factors of digital transformation success: A literature review. Ekonomika Preduzeca, 68(5–6), 400–415. https://doi.org/10.5937/ekopre2006400u
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Deresso, J. W., Amente, C., & Kant, S. (2024). EFFECT OF ORGANIZATION CULTURE ON EMPLOYEE PERFORMANCE IN ETHIOPIA. International Journal of Social Science, Management and Economics Research, 2(2), 23-41. https://doi.org/10.61421/IJSSMER.2024.2203
Ziadlou, D. (2021). Strategies during digital transformation to make progress in achievement of sustainable development by 2030. Leadership in Health Services, 34(4), 375–391. https://doi.org/10.1108/LHS-08-2020-0056
Published
Issue
Section
License
Copyright (c) 2024 Journal of Economics and Administrative Sciences
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles submitted to the journal should not have been published before in their current or substantially similar form or be under consideration for publication with another journal. Please see JEAS originality guidelines for details. Use this in conjunction with the points below about references, before submission i.e. always attribute clearly using either indented text or quote marks as well as making use of the preferred Harvard style of formatting. Authors submitting articles for publication warrant that the work is not an infringement of any existing copyright and will indemnify the publisher against any breach of such warranty. For ease of dissemination and to ensure proper policing of use, papers and contributions become the legal copyright of the publisher unless otherwise agreed.
The editor may make use of Turnitin software for checking the originality of submissions received.
How to Cite
