The impact of organizational learning in building intellectual capital in public organizations: comparative research between the universities of Baghdad and al-Mustansiriya

Abstract

   Organizational learning is one of the most important means of human resource development in organizations, but most of the organizations, especially public ones do not realize the importance of organizational learning enough, and estimated his role accurately in building intellectual capital, the resource competitive importantly for organizations of the third millennium and who suffers is other end of lack of understanding of its meaning and how to prove its presence and measured in public organizations, so there is the need for this research, which aims to investigate the effect of organizational learning its processes (knowledge acquisition, Information transfer, Interpreting the information, Organizational memory) in building intellectual capital in public organizations through its componets (The human capital, The structural capital ,Capital of customers ,the creative Capital) comparative research between the universities of Baghdad and al-Mustansiriya , through three main Hypotheses branched from them ten Sub-hypotheses to compare between the two organizations and to know the relationship between and the impact of the two variables of the research through many of the Statistical methods , has been using the questionnaire as a tool for data collection, with a number of (174) teaching staff by (102 ) teaching staff from the University of Baghdad and (72) of the university teaching staff al-Mustansiriya. In the light of the achieved results, there were a set of conclusions the most important one was the relationship and the significance impact between organizational learning and the Intellectual capital .it appeared there were no meaning full difference between the two universities about organizational learning. But there were significant differences in terms of Intellectual capital and the two variables at each university. I ended the research with series of recommendations including the necessity to employ a relationship between organizational learning and intellectual capital in the formulation of plans for public organizations in development of human resources to build its intellectual capital and maintain it